Please ensure that you have successfully run you app in development mode before putting it in production mode. To learn more about running Python apps in development mode, please checkout out this article : https://docs.n99panel.com/doku.php?id=python:dev-mode
Once you have tested you app in development mode, we can then undertake following steps to run your Generic app in production mode
Step 1 : Log into N99panel and click on 'Python'
Step 2 : Now click on 'Python Apps (production mode)'
Step 3 : Now further click on 'Add a Python App'
Step 4 : Then enter details of your Generic App as explained below
With these above mentioned steps, you can run your Generic app in production mode.